Terres de France

To ensure extra-services availability, we advise you to indicate the chosen option(s) while finalising your booking. You can of course book any of them during your check-in at the residence, and at any time during your stay at the Hameaux des Lacs.

Included in the price:

• Water / Electricity: Included in the price
• WIFI: free internet access available at the reception
• Access to “Three Lakes ” leisure park in Monclar de Quercy

Extra services:

• Pets: please be aware that a vaccination record, a plaid for the sofa and leash are mandatory
• Baby Kit: includes 1 high chair and 1 baby cot
• Bed Linen Kit: 2 sheets and pillow cases
• Towel Kit: 1 bath towel, hand towel and 1 shower mat
• Final stay Cleaning option: does not include dishes cleaning and storage
• Electric Barbecue hiring: at the reception
• Television: payable extra service, to be requested at the reception

Tourist tax to be paid during the check-in, not included in the reservation price (0.50€/day/person)

All of those extra-services and options can be added during the booking phase or during your check in at the reception. However, for the organizationnal purpose and to avoid any waiting at the arrivals, we highly recommend to reserve your requiered options and extra services in advance.

• Phone for bookings: +33 555843448; resort reception telephone: +33 563318452
• Mail: to book: reservation@relaisterresdefrance.com; to contact the residence: info@hameauxdeslacs.com
• Address: Base de loisirs des lacs, 82230 Monclar de Quercy
• GPS: 43.969493 / 1.595271
• Payment methods: Cash (euros), Credit Card (Visa, Eurocard / Mastercard, American Express …), Bank Transfers, Cheque (special french payment method), French Holiday Cheque (ANCV, grouped Shooting, Kadéos, Cadhoc)
• Reception opening hours: High Season: Monday to Friday: 9am-12:30am / 3pm-6:30pm Sunday: 8am-7pm; Sunday: 10am-12pm / 16h00-18h00. Low season: Monday to Saturday: 9am-12am / 2pm-6pm
• Hours of heated outdoor swimming pool: Monday to Sunday from 10am to 07:30pm (July / August); Open certain Weekend in low season if a lifeguard present
• Hours of indoor pool Monday to Sunday from 09h30 to 18h (April to October)
• Check in times: Arrivals can do every day (no physical reception on Sunday), from 4pm to 6 pm. For late arrival (outside the opening times of the reception and / or bar) thank you to contact us at 0563318452 so we can tell you the details.
• Departure Times: Departures are in the morning between 8am and 10am.
• Deposit: 250 € returned on departure

Useful Information :

• Monclar de Quercy Tourist Office: 0563303172 / Office of Tourism Monclar de Quercy
• Taxi: 0563304865
• Doctors and medical emergencies: 0563304148
• Nurse: 0563304360
• Pharmacy: 0563304004
• Veterinarian: 0563303579

Please, do not forget:

• Your voucher, on the printed paper
• Bed Linen and Towels are not included (kits available at the reception)
• Cleaning products, sponge, dish towels not included (kit available at the reception)

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Check-out instructions & Eco-friendly behavior:

Be respectful toward the environment by adopting an eco-friendly behavior when leaving your cottage. We therefore ask you to:

• Reduce refrigerators and heaters
• Close all the windows
• Turn off the lights
• Collect rent linens (if applicable)
• Perform housekeeping cottage (final cleaning option available as an extra service)
• Clean and store the dishes, empty the dishwasher

The deposit will be returned  once those eco-responsabilities instructions are followed, in exchange of the cottage keys, and of course when the cottage is left in a good and clean estate.

By Train

• Gare de Montauban (Montauban train station) within 30min of the residence

By Plane

• Toulouse Blagnac Airport 1 hour

By Car

• From Toulouse and Paris: Take the A20 to exit No. 62 “Monclar.”
• From Clermont-Ferrand: Take the A89 to exit “Brive La Gaillarde”. Then Take the A20 towards “Toulouse” until exit 62 “Monclar.”
• From Bordeaux: Take the A62 towards “Toulouse” to join the A20 direction of “Paris” to Exit 62 “Monclar.” *Continue to “Monclar” and continue towards “The leisure center.” Pass the barrier
• At the entrance of “The Leisure Centre”, announcing the guard that you are residents of “Les Hameaux des Lacs”. Continue following the signs “Hameaux des Lacs”.